A pilot training program in communication skills, listening, conflict solving, and task orientation, for a small but growing commuter airline is discussed. The interactions between pilots and management, and communication among crew members are examined. Methods for improvement of cockpit behavior management personnel relations are investigated.


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    Title :

    Communications skills for CRM training


    Contributors:
    Shearer, M. (author)


    Publication date :

    1984-12-01


    Type of media :

    Conference paper


    Type of material :

    No indication


    Language :

    English




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