In order to understand the customer impact and ridership retention of the Hudson Bergen Light Rail (HBLR) extension, NJ TRANSIT and the New Jersey Department of Transportation (NJDOT) gathered a research team to conduct a study composed of a platform survey, travel behavior change analyses, and ridership impact estimates. To measure the public benefit of investment in transit, the research team explored the comprehensive impact of the HBLR extension and highlighted the specific impact on travel behavior, such as mode shift, ridership retention, and utilization of intermodal transportation systems. This report documents the main elements of the research and findings.


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    Title :

    Hudson Bergen Light Rail Customer Impact and Retention Study


    Contributors:
    R. Liu (author)

    Publication date :

    2009


    Size :

    56 pages


    Type of media :

    Report


    Type of material :

    No indication


    Language :

    English




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