The study examines the level-of-service concept as it might be applied to public transportation services. It describes proposed definitions of public transportation level of service based on both system and rider attributes. The variation in public transportation quality as viewed by various user market segments is examined, and the sensitivity or demand elasticity to the various factors constituting 'level of service' is then made. Finally, a proposed study methodology to evaluate the increased level of service provided to user groups in line with their perceived measures of service quality is outlined.


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    Title :

    Level-of-Service Concepts in Urban Public Transportation


    Contributors:
    W. Taylor (author) / J. Brogan (author)

    Publication date :

    1978


    Size :

    22 pages


    Type of media :

    Report


    Type of material :

    No indication


    Language :

    English