As this Subcommittee is aware, summer 2007 was part of the worst year on record for flight delays, cancellations, and long, on-board delays. From January through December 2007, over 1 in 4 flights (29 percent) was delayed or cancelled, affecting about 163 million passengers. More than 88,234 flights experienced taxi-in and taxi-out times of 1 hour to 5 hours or longer, affecting nearly 5.9 million passengers. Our statement today is in response to the Chairman's request for an after-action analysis of (1) contributing factors to last summers record-breaking flight delays; (2) the status of ongoing efforts by DOT, the airlines, and airports to improve airline customer service in response to record delays and our recommendations last September; and (3) actions needed in the near- and mid-term to mitigate congestion and delays.


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    Title :

    Status Report on Actions Underway to Address Flight Delays and Improve Airline Customer Service. Statement of The Honorable Calvin L. Scovel III Inspector General, U.S. Department of Transportation


    Publication date :

    2008


    Size :

    38 pages


    Type of media :

    Report


    Type of material :

    No indication


    Language :

    English