All airports face serious challenges when dealing with the flow of accurate information during emergencies—communication within the airport’s organization, between the airport and its response partners, and between the airport and the public, either directly or through the media. Changing technology affects all these interactions, and airports must address the acquisition and effective use of new technologies. What is possible today is illustrated by the triennial exercise carried out at Rochester (Minnesota) International Airport in August 2015, when the airport and its partners incorporated the airport’s comprehensive crisis communications plan and social media into the exercise. The focus of this report is on emergency communications planning that can be used by airports of any type or size. It is specifically designed for use by airport senior management, public information officers (PIOs), and first responders and emergency managers.


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    Title :

    Emergency Communications Planning for Airports: A Synthesis of Airport Practice


    Publication date :

    2016


    Size :

    100 pages



    Type of media :

    Report


    Type of material :

    No indication


    Language :

    English