Commercial Vehicle Administrative (CVO) Processes Cross-Cutting report summarizes and interprets the results of several Field Operational Tests (FOTs) conducted to evaluate systems that increase the efficiency of commercial vehicle administrative processes. The FOTs considered in this report include: Automated Mileage and Stateline Crossing Operational Test, Midwest Electronic One-Stop Shopping, Southwest Electronic One-Stop Shopping and Heavy Vehicle Electronic License Plate One-Stop Shopping. The Operational Tests taught several technical lessons regarding applications development, communications, and interface with legacy systems. Significant institutional challenges surfaced during these tests. The report findings are organized in the categories of impact, user acceptance, technical lessons learned, institutional challenges and resolutions, and deployment. This report highlights the successes and problems these tests encountered while attempting to develop the technologies appropriate to effectively automate commercial vehicle administrative processes.


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