This report documents and evaluates an Advanced Paratransit system demonstration project. The Santa Clara Valley Transportation Agency (SCVTA), via OUTREACH, implemented such a system, comprised of an automated trip scheduling (ATSS) and automated vehicle location (AVL) equipment. The ATSS use resulted in: reduction in the total paratransit operation cost of $0.27 per passenger mile; higher percent shared rides; 28% lower personnel salaries per passenger mile. The user survey revealed that the ATSS use resulted in significant productivity gains without degrading the service quality to customers. However, the ATSS required higher levels of technical skills; and vehicle deadheading per passenger mile for taxis increased by 13%. Observed benefits of the AVL system in the first two months of operation include: reduced personnel workload and stress; enhanced operation and management functions; and capability to monitor vehicle on-time performance. Potential longer-term benefits of AVL are also described.
Advanced Paratransit System: An Application of Digital Map, Automated Vehicle Scheduling and Vehicle Location Systems
1997
230 pages
Report
No indication
English
Transportation , Transportation & Traffic Planning , Automatic vehicle location , Passenger transportation , Vehicle location , Automatic vehicle location systems , California , Transit industries , Productivity , Performance , Scheduling , Accountability , Real time operations , Surveys , Para transit , Dispatching
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