One of the main goals of the Federal Transit Administration's (FTA) Bus Rapid Transit (BRT) Demonstration Program is to determine the effects of 10 nationwide BRT demonstration projects through a scientific evaluation process. The FTA has designated the South Miami-Dade Busway as one of its 10 BRT demonstration sites. The 10 BRT demonstration projects will serve as learning tools and as models for other locales throughout the country and possibly the world. In keeping with the FTA's evaluation guidelines, the Center for Urban Transportation Research (CUTR), working jointly with Miami-Dade Transit (MDT), conducted an on-board passenger survey of South Miami-Dade Busway customers in March 2001. The on-board survey was conducted to assess customer perceptions, behavior and profiles. The survey asked customers to evaluate various elements of service as well as overall satisfaction, with the ultimate purpose of measuring the impact of the Busway on customer perceptions compared to standard local bus service after the introduction of the Busway. Specific questions focused on customer behavior, including trip origins and destinations and frequency of Busway use. Questions also obtained information on the ability to recognize the Busway corridor itself and perceptions of bus cleanliness. Finally, demographic questions provided a basis to assess changes in the demographic profile of Busway and local costumers.


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    Title :

    Phase One Evaluation of the South Miami-Dade Busway (On-Board Survey)


    Contributors:
    V. Perk (author) / M. Baltes (author) / J. Perone (author)

    Publication date :

    2002


    Size :

    58 pages


    Type of media :

    Report


    Type of material :

    No indication


    Language :

    English




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