The management case study describes the turnaround of a major public sector organization, the Commonwealth of Pennsylvania's Department of Transportation, or PennDOT. Over the past seven years PennDOT has been thoroughly transformed into a professionalized, service-oriented, high-performance transportation agency. Notorious ten years ago as a highly politicized agency that was unable to come to grips with the state's severe transportation problems, PennDOT now ranks as the best managed agency of Pennsylvania state government and is a leader nationally among departments of transportation.
Revitalization of PennDOT: A Case Study in Effective Public Management
1986
124 pages
Report
No indication
English
PARTNERING WORKS IN PENNDOT PROJECT
British Library Online Contents | 2000
PennDot Improves Guiderail Maintenance
British Library Online Contents | 1998
Penndot Evaluates Pavement Restoration
British Library Online Contents | 1997
|How Penndot Uses Water-Emulsified Dust Suppressant
British Library Online Contents | 1995
|PennDOT Manages Roadsides Via Computers
British Library Online Contents | 1996
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