In this article, the last mile delivery is concisely described. It has become an interested topic among logistics researchers and community because of the increasing of e-commerce and online shopping. The last mile delivery is divided into 5 modes: reception box, collection point, post office, attended home delivery, and unattended home delivery. Each mode is depicted and compared to each other in term of characteristics and efficiencies. The comparison is based on the perspective of stakeholders. Accordingly, they are interested in benefits of the last mile delivery differently. Then, we propose the trends of technologies, such as, internet of things, smart phone and its applications, social network, and drone which impact to the last mile delivery. These technologies could substantially improve the efficiency of last mile delivery. In addition, as the sustainability has become the key factor of today businesses, we also discuss the sustainability of all 5 modes.
Last Mile Delivery: Modes, Efficiencies, Sustainability, and Trends
2018-09-01
6662304 byte
Conference paper
Electronic Resource
English