The disclosure is related to a method of identifying an incident occurring in a service area by a server. The method may include detecting abnormal traffic generation in a service area of the server, collecting text data from at least one of a social network service (SNS) system, access points and base stations associated with a location of the abnormal traffic generation, collecting sensing data from at least one of sensors installed around the location of the abnormal traffic generation, and identifying an incident occurring in the service area based on the collected text data and the collected sensing data.


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    Title :

    SNS based incident management


    Contributors:

    Publication date :

    2017-04-11


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    English


    Classification :

    IPC:    G06N COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS , Rechnersysteme, basierend auf spezifischen Rechenmodellen / H04W WIRELESS COMMUNICATION NETWORKS , Drahtlose Kommunikationsnetze / G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / G06F ELECTRIC DIGITAL DATA PROCESSING , Elektrische digitale Datenverarbeitung



    INCIDENT INFORMATION MANAGEMENT DEVICE, INCIDENT INFORMATION MANAGEMENT METHOD, AND INCIDENT INFORMATION MANAGEMENT PROGRAM

    TAKEUCHI SHIGEKI / ICHIKAWA YUSUKE / IMAE GORO et al. | European Patent Office | 2017

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