A remote support system provides support to an autonomous drive system of a vehicle in response to a support request. The remote support may include guiding the autonomous drive system of the vehicle through a hazardous environment. A call to the remote support system may be initiated, for example, via a user interface control button or by scanning a bar code, QR code, or RFID associated with the vehicle on a device that sends the code with vehicle information to the remote support system. The remote support system may determine an urgency of the request to assess whether immediate support should be initiated or whether to first initiate a communication connection with a passenger. Furthermore, an emergency brake system of the vehicle may be triggered by the remote support system or in response to the vehicle losing a connection to the remote support system during a support request.


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    Title :

    SAFETY OF AUTONOMOUS VEHICLES BY REMOTE SUPPORT REQUEST


    Contributors:

    Publication date :

    2019-06-20


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    English


    Classification :

    IPC:    G05D SYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES , Systeme zum Steuern oder Regeln nichtelektrischer veränderlicher Größen / B60T Bremsanlagen für Fahrzeuge oder Teile davon , VEHICLE BRAKE CONTROL SYSTEMS OR PARTS THEREOF / G07C TIME OR ATTENDANCE REGISTERS , Zeit- oder Anwesenheitskontrollgeräte



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