To provide a remote support system that gives reliability to performance evaluation of an operator who remotely supports automatic operation of a moving body.SOLUTION: A processor of a remote support system for remotely supporting automatic drive of a moving body is configured to execute the steps of: acquiring a support request requested from the moving body; generating instruction information instructed by an operator in response to the support request so as to be transmitted to the moving body; collecting determination information determined by the moving body in response to the instruction information; and outputting evaluation information Ie obtained by evaluating the operator based on a time gap Δt between an instruction timing to indicated by the instruction information and determination timing tj indicated by the determination information as transition timing of a dynamic drive task by the moving body.SELECTED DRAWING: Figure 6
【課題】移動体の自動運転を遠隔支援するオペレータの能力評価に信頼性を与える、遠隔支援システムの提供。【解決手段】移動体の自動運転を遠隔支援する遠隔支援システムのプロセッサは、移動体から要求された支援要求を、取得することと、支援要求に対してオペレータから指示された指示情報を、移動体へ送信するように生成することと、指示情報に対して移動体により判断された判断情報を、収集することと、移動体による動的運転タスクの遷移タイミングとして、指示情報が表す指示タイミングtoと、判断情報が表す判断タイミングtjとの、タイムギャップΔtに基づきオペレータを評価した評価情報Ieを、出力することと、を実行するように構成される。【選択図】図6
REMOTE SUPPORT SYSTEM, REMOTE SUPPORT METHOD, AND REMOTE SUPPORT PROGRAM
遠隔支援システム、遠隔支援方法、遠隔支援プログラム
2023-08-28
Patent
Electronic Resource
Japanese
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