To quickly perform assistance for a user who has got on a vehicle based on the user's mental condition .SOLUTION: In a vehicle user assistance system, voice of a user before riding on a vehicle is acquired (S10), and his/her mental state is estimated on the basis of the acquired voice (S14). Then, it is determined whether or not the estimated mental state represents a more frustrated state than a reference value (S16). If it is a frustrated state, the system proposes a navigation for resolving the frustration to the user after riding on the vehicle (S20). Thus, the user starts traveling in a condition where his/her frustration has been reduced or resolved (S22).SELECTED DRAWING: Figure 4

    【課題】車両に乗車したユーザに対し、当該ユーザの精神状態に基づく支援を速やかに行う。【解決手段】車両ユーザ支援システムでは、車両への乗車の前におけるユーザの音声を取得し(S10)、取得した音声に基づいて精神状態を推定する(S14)。そして、推定した精神状態が、基準値よりもイライラした状態であるか判定する(S16)。イライラした状態である場合には、車両に乗車したユーザに、イライラを解消するナビゲーションを提案する(S20)。これにより、ユーザは、イライラを低減または解消した状態で、走行を開始する(S22)。【選択図】図4


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    Title :

    VEHICLE USER ASSISTANCE SYSTEM, VEHICLE USER ASSISTANCE DEVICE, AND VEHICLE USER ASSISTANCE SERVER


    Additional title:

    車両ユーザ支援システム、車両ユーザ支援装置及び車両ユーザ支援サーバ


    Contributors:

    Publication date :

    2022-01-27


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / A61B DIAGNOSIS , Diagnostik / G01C Messen von Entfernungen, Höhen, Neigungen oder Richtungen , MEASURING DISTANCES, LEVELS OR BEARINGS / G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES



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