To provide a voice guidance system capable of smoothly guiding vehicle operation information to a user while reducing a human resource.SOLUTION: A reservation management system 1 for vehicle operation that informs a user of operation information of a vehicle that transfers a user is comprised of: a receiving unit 30 capable of receiving a signal transmitted from a telephone terminal 9 of the user; a transmitting unit 31 capable of transmitting a signal to the telephone terminal 9; a voice data storage area 10 for storing voice guidance data; and an automatic voice guidance program 20 for extracting voice guidance data corresponding to a signal received by the receiving unit 30 from the voice data storage area 10, converting the extracted voice guidance data into a signal, and transmitting the signal to the telephone terminal 9 by the transmitting unit 31. Then, when the receiving unit 30 does not receive a next signal transmitted from the telephone terminal 9 of the user even if a predetermined time has elapsed since the voice guidance data was transmitted, the telephone terminal 9 is connected to the operator by the automatic voice guidance program 20.SELECTED DRAWING: Figure 1

    【課題】人的資源の低減を図ることができながら、利用者に車両の運行情報を円滑に案内できる音声案内システムを提供する。【解決手段】利用者を送迎する車両の運行情報を、利用者に案内する車両運行の予約管理システム1に、利用者の電話端末9から送信される信号を受信可能な受信部30と、信号を電話端末9に送信可能な送信部31と、音声案内データを格納する音声データ格納領域10と、受信部30が受信した信号に対応する音声案内データを、音声データ格納領域10から抽出し、信号に変換して送信部31により電話端末9に送信する自動音声案内プログラム20とを備える。そして、自動音声案内プログラム20に、音声案内データの送信から所定時間が経過しても、受信部30が利用者の電話端末9から送信される次の信号を受信しないときに、電話端末9をオペレータに接続させる。【選択図】図1


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    Title :

    VOICE GUIDANCE SYSTEM


    Additional title:

    音声案内システム


    Contributors:

    Publication date :

    2020-06-04


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / G10L Analyse oder Synthese von Sprache , SPEECH ANALYSIS OR SYNTHESIS / H04M TELEPHONIC COMMUNICATION , Fernsprechverkehr



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