To enable instruction of appropriately dispatching additional operators during a maintenance operation to deal with a malfunction of an elevator or the like.SOLUTION: The elevator monitoring system as a center for remotely monitoring an elevator installed at a facility comprises: a malfunction state information reception unit 211 that receives state information about a malfunction of the elevator; a malfunction addressing method estimation unit 210 that acquires malfunction addressing assistance information on the basis of the received malfunction state information and master information of the malfunctioned elevator; an assistant selection unit 230 that selects an assistant to be dispatched to the malfunctioned elevator on the basis of a progress status and a malfunction status after the reception of the content of the malfunction addressing assistance information and the malfunction state information acquired from the malfunction addressing method estimation unit 210; and an assistance information providing unit 240 that requests dispatching of the assistant selected by the assistant selection unit 230.SELECTED DRAWING: Figure 1

    【課題】昇降機の故障などの保守作業時に、適切に追加の作業員の派遣指示を行うことができるようにする。【解決手段】施設に設置された昇降機を遠隔で監視する昇降機監視センタとして、昇降機の故障状態情報を受信する故障状態情報受信部211と、受信した故障状態情報と故障した昇降機のマスタ情報に基づいて、故障対応支援情報を取得する故障対応方法推定部210と、故障対応方法推定部210で得られた故障対応支援情報の内容と故障状態情報を受信してからの経過状況および故障状況に基づいて、故障した昇降機に出動させる支援者を選定する支援者選定部230と、支援者選定部230が選定した支援者の出動を要請する支援情報提供部240とを備える。【選択図】図1


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    Title :

    ELEVATOR MONITORING SYSTEM, ELEVATOR MAINTENANCE WORK ASSISTANCE SYSTEM, AND ELEVATOR MAINTENANCE WORK ASSISTANCE METHOD


    Additional title:

    昇降機監視システム、昇降機保守作業支援システムおよび昇降機保守作業支援方法


    Contributors:

    Publication date :

    2020-05-21


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    B66B Aufzüge , ELEVATORS




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