To accurately grasp the internal state of a passenger in a passenger vehicle.SOLUTION: A biological information acquisition unit of a passenger management system acquires biological information of a passenger from a sensor provided in a passenger seat. An internal state estimation/analysis unit estimates the degree of passenger's internal state based on the acquired biological information. A threshold value specifying unit specifies a threshold value related to the passenger's internal state according to the current phase regarding the operation of a vehicle. The internal state estimation/analysis unit is configured to analyze the passenger's internal state by comparing the estimated degree of the passenger's internal state with the specified threshold value. A presentation/recording control unit presents analysis result information representing the result of the analysis to a specific crew member associated with the passenger's seat for a passenger whose internal state matches a specific condition.SELECTED DRAWING: Figure 2

    【課題】旅客用の乗り物における乗客の内面状態を的確に把握する。【解決手段】乗客管理システムの生体情報取得部は、客室の座席に設けられたセンサから乗客の生体情報を取得する。内面状態推定・分析部は、取得された生体情報に基づいて、乗客の内面状態の度合を推定する。閾値特定部は、乗り物の運行に関する現在の局面に応じて、乗客の内面状態に関する閾値を特定する。内面状態推定・分析部は、推定された乗客の内面状態の度合と、特定された閾値とを比較することで乗客の内面状態を分析するように構成されている。提示・記録制御部は、内面状態が特定の条件に該当する乗客について、当該乗客の座席に対応付けされた特定の乗務員に対して、分析の結果を表す分析結果情報を提示する。【選択図】 図2


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    Title :

    PASSENGER MANAGEMENT SYSTEM


    Additional title:

    乗客管理システム


    Contributors:
    KAMIYA YUKI (author)

    Publication date :

    2019-09-19


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / B60N SEATS SPECIALLY ADAPTED FOR VEHICLES , Sitze besonders für Fahrzeuge ausgebildet / B64D Ausrüstung für Flugzeuge , EQUIPMENT FOR FITTING IN OR TO AIRCRAFT



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