To provide a vehicle-dispatching system and a vehicle-dispatching management server that can eliminate or alleviate dissatisfaction of a user when the user feels the dissatisfaction with a dispatched vehicle.SOLUTION: A vehicle-dispatching system comprises: an autonomously running vehicle; a portable terminal a user has; and a management center that communicates with the autonomously running vehicle and the portable terminal via a network. The management center comprises a vehicle-dispatching management department and a vehicle-redispatching management department. The vehicle-dispatching management department receives a vehicle-dispatching request from the portable terminal, and dispatches an autonomously running vehicle to a designated place according to the vehicle-dispatching request. The vehicle-redispatching management department dispatches another autonomously running vehicle to the user when a vehicle replacement request is received from the portable terminal after the vehicle-dispatching is completed to the user.SELECTED DRAWING: Figure 2
【課題】配車された車両に対して利用者が不満を覚えた場合にその不満を解消若しくは緩和させることができる配車システム及び配車管理サーバを提供する。【解決手段】配車システムは、自律走行車両と、利用者が所持する携帯端末と、ネットワークを介して自律走行車両及び携帯端末と通信を行う管理センターと、から構成される。管理センターは、配車管理部と、再配車管理部とを備える。配車管理部は、携帯端末から配車要求を受け付け、配車要求において指定された位置に自律走行車両を配車する。再配車管理部は、利用者への配車の完了後、携帯端末から車両交換要求を受け付けた場合、利用者に対して別の自律走行車両を配車する。【選択図】図2
VEHICLE-DISPATCHING SYSTEM AND VEHICLE-DISPATCHING MANAGEMENT SERVER
配車システム及び配車管理サーバ
2019-04-04
Patent
Electronic Resource
Japanese
IPC: | G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES |
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