PROBLEM TO BE SOLVED: To provide a telephone call inspection system that is capable of objectively performing telephone call inspection between the inside of an elevator car and a monitoring center.SOLUTION: This telephone call inspection system is provided with: an elevator car to which a call device for calling with the outside is provided; a notification control unit that notifies question information indicating a question to the inspector of the call device; a voice recognition unit that recognizes a voice input via the call device; and a comparison unit that executes comparison to determine whether the content of the recognized voice is included in a reply list relating to the question, and characterized in that the notification control unit notifies information indicating the completion of the telephone call inspection of the elevator to the call device when the comparison unit determines that the content of the voice is included in the reply list.SELECTED DRAWING: Figure 1

    【課題】エレベーター乗りかご内と監視センタ間の通話点検を客観的実施可能な通話点検システムを提供する。【解決手段】外部と通話するための通話装置が設けられたエレベーターの乗りかごと、通話装置の点検者への質問を示す質問情報を通話装置に報知させる報知制御部と、通話装置を介して入力された音声を認識する音声認識部と、認識された音声の内容が質問に対する回答リストに含まれるか比較を行う比較部と、を備え、報知制御部は、音声の内容が回答リスト中に含まれると比較部により判断された場合、エレベーターの通話点検が終了したことを示す情報を通話装置に報知させる、ことを特徴とする通話点検システム。【選択図】図1


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    Title :

    TELEPHONE CALL INSPECTION SYSTEM, TELEPHONE CALL INSPECTION DEVICE, AND TELEPHONE CALL INSPECTION METHOD


    Additional title:

    通話点検システム、通話点検装置、および通話点検方法


    Contributors:

    Publication date :

    2018-06-28


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    B66B Aufzüge , ELEVATORS / H04M TELEPHONIC COMMUNICATION , Fernsprechverkehr




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