PROBLEM TO BE SOLVED: To perform support in a mode corresponding to change prediction of speech quality from the start of a speech with an operator.SOLUTION: A support device 10 for a mobile body comprises: a communication part 13 for communicating with an information center 40; a support control part 15 for enabling an operator of the information center 40 and a user of an on-vehicle terminal 20 to start a speech by the communication part 13 when receiving an instruction of support start, and for supporting an operation of the on-vehicle terminal 20 on the basis of response information transmitted from the information center 40; and a speech quality determination part 14 for determining speech quality at a position of a vehicle when receiving the instruction of support start and future speech quality at the position of the vehicle since receiving the instruction until a predetermined time passes. The support control part 15 starts support in a mode based on the speech quality when receiving the instruction of support start and the future speech quality.SELECTED DRAWING: Figure 2

    【課題】オペレータとの通話開始からの通話品質の変化予測に応じた態様で支援する。【解決手段】移動体用支援装置10は、情報センタ40との間で通信する通信部13と、支援開始の指示を受け付けて通信部13による情報センタ40のオペレータと車載端末20のユーザとの通話を開始させ、情報センタ40から送信される応答情報に基づいて車載端末20の操作を支援する支援制御部15と、支援開始の指示を受け付けたときの車両の位置における通話品質、および当該指示を受け付けてから予め定められた時間が経過するまでの車両の位置における将来の通話品質を決定する通話品質決定部14とを備える。そして、支援制御部15は、支援開始の指示を受け付けたときの通話品質および将来の通話品質に基づく態様での支援を開始する。【選択図】図2


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    Title :

    SUPPORT DEVICE FOR MOBILE BODY AND SUPPORT METHOD FOR MOBILE BODY


    Additional title:

    移動体用支援装置および移動体用支援方法


    Contributors:

    Publication date :

    2017-06-01


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    H04M TELEPHONIC COMMUNICATION , Fernsprechverkehr / B60R Fahrzeuge, Fahrzeugausstattung oder Fahrzeugteile, soweit nicht anderweitig vorgesehen , VEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR / G01C Messen von Entfernungen, Höhen, Neigungen oder Richtungen , MEASURING DISTANCES, LEVELS OR BEARINGS



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