PROBLEM TO BE SOLVED: To improve the convenience of confirmation by a customer, and to improve the efficiency of services at customer and reporter sides by reducing a time until approval completion at the reporter side.SOLUTION: A maintenance report providing system 10 for creating a maintenance report to be provided to a customer includes: a report center 1 including a database 2, a data collection part 3 and an electronic business form creation part 4; and a maintenance person terminal 6 and first and second customer PC 8a and 8b connected via communication means to the report center 1. Each time the maintenance report is used by the first and second customer PC 8a and 8b, the first and second customer PC 8a and 8b transmit the use history of an elevator via an Internet 7 to the report center 1.

    【課題】顧客の確認の利便性を向上させると共に、報告者側の承認完了までの時間を低減させ、顧客及び報告者側の業務の効率を向上させる。【解決手段】顧客に提供するメンテナンスレポートを作成するメンテナンスレポート提供システム10であって、データベース2、データ収集部3及び電子帳票作成部4を含むレポートセンター1と、レポートセンター1と通信手段を介して接続された保守員端末6及び第1及び第2の顧客PC8a,8bとを備え、第1及び第2の顧客PC8a,8bでメンテナンスレポートが使用される毎に、第1及び第2の顧客PC8a,8bは昇降機の使用履歴を、インターネット7を介してレポートセンター1に送信する。【選択図】図1


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    Title :

    MAINTENANCE REPORT PROVIDING SYSTEM


    Additional title:

    メンテナンスレポート提供システム


    Contributors:

    Publication date :

    2015-12-21


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / B66B Aufzüge , ELEVATORS



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