The present invention relates to a method for assisting an interviewing party in deciding a response action in response to an interview between said interviewing party and an interviewee party. The method comprises processing the voice of the interviewee party by an anomaly routine using a statistically learned model, upon detection of a sequence of normal samples, processing said samples by an audio recognition model to detect an audio feature, processing said audio feature with an action prediction model to determine an expected response action to be output on a display or loudspeaker to the interviewing party for assisting the interviewing party.


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    Title :

    METHOD FOR ASSISTING AN INTERVIEWING PARTY


    Additional title:

    VERFAHREN ZUR UNTERSTÜTZUNG EINER BEFRAGENDEN PARTEI
    PROCÉDÉ D'ASSISTANCE À UN INTERLOCUTEUR


    Contributors:

    Publication date :

    2024-04-10


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    English


    Classification :

    IPC:    G10L Analyse oder Synthese von Sprache , SPEECH ANALYSIS OR SYNTHESIS / A61B DIAGNOSIS , Diagnostik / G06F ELECTRIC DIGITAL DATA PROCESSING , Elektrische digitale Datenverarbeitung / G06N COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS , Rechnersysteme, basierend auf spezifischen Rechenmodellen / G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / G16H Medizinische Informatik, d.h. Informations- und Kommunikationstechnik [IKT] besonders ausgebildet für die Handhabung oder Verarbeitung medizinischer oder auf das Gesundheitswesen bezogener Daten , HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA / H04M TELEPHONIC COMMUNICATION , Fernsprechverkehr



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