The invention provides a new energy automobile charging fault prompting method and device, electronic equipment and a medium. The method comprises the following steps: monitoring an event in a charging process, and when the event is judged to be a charging fault event, encoding the charging fault event by using an encoding rule to obtain a charging fault event code; performing fault reason division on the charging fault event code by using the fault reason set to determine the fault reason set; according to the charging state, the fault reason set, the fault grade and the charging gun connection state of the battery management system, performing fault classification on the current charging fault to obtain a fault category enumeration value; and the fault category enumeration value is sent to a fault prompting system, so that the fault prompting system determines an operation prompt word, and the operation prompt word is sent to a cabin terminal and/or a mobile terminal for display. The charging failure reason can be accurately prompted, the correct charging guidance can be given, the user is assisted in solving the charging fault, and the user experience is improved.

    本申请提供一种新能源汽车充电故障提示方法、装置、电子设备及介质。该方法包括:对充电过程中的事件进行监测,当判断事件为充电故障事件时,利用编码规则对充电故障事件进行编码,得到充电故障事件编码;利用故障原因集合对充电故障事件编码进行故障原因划分,以确定故障原因集合;依据电池管理系统的充电状态、故障原因集合、故障等级以及充电枪连接状态,对当前充电故障进行故障分类,得到故障类别枚举值;将故障类别枚举值发送给故障提示系统,以使故障提示系统确定操作提示语,并将操作提示语发送给座舱终端和/或移动终端进行显示。本申请能够准确提示充电失败原因并给出正确充电引导,辅助用户解决充电故障,提升用户体验。


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    Title :

    New energy automobile charging fault prompting method and device, electronic equipment and medium


    Additional title:

    新能源汽车充电故障提示方法、装置、电子设备及介质


    Contributors:
    YUAN CONG (author) / ZHAO JIANFEI (author) / HUANG DAFEI (author) / LIU XIAOFEI (author)

    Publication date :

    2023-07-25


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Chinese


    Classification :

    IPC:    B60L PROPULSION OF ELECTRICALLY-PROPELLED VEHICLES , Antrieb von elektrisch angetriebenen Fahrzeugen



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