The present disclosure relates to a management device, a management method, and a computer-readable recording medium, and efficiently allocates a remote operator to a vehicle to be remotely supported. A management device manages remote support for a vehicle. Specifically, the management device executes operator assignment processing for assigning a remote operator to a target vehicle in response to a support request from the target vehicle. The vehicle information includes a position and a travel plan of the target vehicle. When a plurality of support requests are received from each of a plurality of predetermined target vehicles passing through a predetermined area during the same period, the management device identifies, on the basis of vehicle information, an entry direction in which the vehicle enters the predetermined area and an exit direction in which the vehicle exits from the predetermined area for each of the plurality of target vehicles. Furthermore, the management device determines to allocate the same remote operator or different operators to the plurality of target vehicles in accordance with a combination of the entry direction and the exit direction.

    本公开涉及管理装置、管理方法以及计算机能够读取的记录介质,针对作为远程支援的对象的车辆高效地分配远程操作人员。管理装置管理针对车辆的远程支援。具体而言,管理装置响应来自对象车辆的支援请求,执行对对象车辆分配远程操作人员的操作人员分配处理。车辆信息包括对象车辆的位置和行驶计划。当在相同的期间从在预定区域通行的预定的多个对象车辆的各个车辆收到多个支援请求的情况下,管理装置关于多个对象车辆的各个车辆,根据车辆信息,识别向预定区域进入的进入方向和从预定区域退出的退出方向。而且,管理装置根据进入方向和退出方向的组合,决定针对多个对象车辆分配同一远程操作人员或者分配不同的操作人员。


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    Title :

    Management device, management method, and computer-readable recording medium


    Additional title:

    管理装置、管理方法以及计算机能够读取的记录介质


    Contributors:

    Publication date :

    2023-06-06


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Chinese


    Classification :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS




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