The invention relates to a cold-chain logistics vehicle remote after-sales service system and a cold-chain logistics vehicle, and the system comprises a collection end which is used for obtaining user identity information, vehicle information and collision information, and transmitting the obtained information to a server through a TBOX; a server side which is used for analyzing the vehicle damage condition according to the obtained information, judging the specific collision part of the vehicle and feeding back to the after-sales end; and a after-sales end which is used for preparing a backup accessory according to the collision part and conveying the backup accessory to the position of the user. According to the technical scheme, the collection end, the server and the after-sales end are arranged, the cold chain vehicle does not need to be driven to a maintenance point after collision, normal operation of basic functions of the vehicle is guaranteed by assembling spare accessories, the cargo transportation efficiency is improved, and the cargo safety is guaranteed due to timely maintenance.
本发明涉及了一种冷链物流车远程售后服务系统及冷链物流车,包括:采集端,用于获取用户身份信息、车辆信息以及碰撞信息,并将获取的信息通过TBOX发送至服务端;服务端,用于根据获取信息分析车辆受损情况判断车辆具体碰撞部位,并反馈至售后端;售后端,用于根据碰撞部位准备好备份配件,并将备份配件运送至用户所处位置。上述技术方案设置了采集端、服务端以及售后端,在冷链车发生碰撞后不需要将车开至维修点,通过装配备用配件保障车辆基本功能正常运作,提高了货物运输效率并且由于及时维修保障了货物的安全性。
Cold-chain logistics vehicle remote after-sales service system and cold-chain logistics vehicle
冷链物流车远程售后服务系统及冷链物流车
2021-12-07
Patent
Electronic Resource
Chinese
IPC: | G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / B60P Fahrzeuge zum Transport von Lasten oder zum Befördern, Tragen oder Aufnehmen besonderer Lasten oder Gegenstände , VEHICLES ADAPTED FOR LOAD TRANSPORTATION OR TO TRANSPORT, TO CARRY, OR TO COMPRISE SPECIAL LOADS OR OBJECTS / G07C TIME OR ATTENDANCE REGISTERS , Zeit- oder Anwesenheitskontrollgeräte |
Cold-chain logistics vehicle cargo safe transportation method and cold-chain logistics vehicle
European Patent Office | 2021
|