The purpose of this paper is to develop an analytical approach for workload measurement based on the task times and the changing task priorities of en route air traffic controllers (EATC).

    Design/methodology/approach

    A model called Total Airspace Workload Measurement Model was developed to measure EATC workload. Turkish airspace was chosen for practical application of the model. A survey was conducted of EATC to calculate the weighting coefficients and times of different tasks defined in the model. The survey results were analyzed with SPSS 15.0. The real traffic data of Turkish airspace for two peak hours period in heavy traffic covering August 2007 was provided by the General Directorate of Turkish airports. Geomedia 6.0 was employed for the visualization of the real traffic data.

    Findings

    The total airspace workload during two peak hours of traffic, estimated reference sector capacity and the number of operational sector were defined and calculated to analyze the distribution of workload among sectors.

    Practical implications

    This study can be used for en route sector design such as decision of the number of operational sectors and planning of sectors capacity in the strategic level. Air traffic control service providers can also refer to this study for human resources and equipment planning.

    Originality/value

    A number of parameters and variables were defined and included in the model by taking into consideration the different service types provided by EATC. All parameters and variables were identified with the task times of the controller. This analytical approach can be applied to those particular airspaces which have different characteristics.


    Access

    Check access

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    A new approach to air traffic controller workload measurement and modelling


    Contributors:


    Publication date :

    2011-01-25


    Size :

    8 pages




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English





    The Modelling of Air Traffic Controller Workload

    Day, P. O. / Hook, M. K. / Warren, C. et al. | British Library Conference Proceedings | 1993


    Measures for air traffic controller workload prediction

    Chatterji, Gano / Sridhar, Banavar | AIAA | 2001


    Factors Affecting Air Traffic Controller Workload: Multivariate Analysis Based on Simulation Modeling of Controller Workload

    Majumdar, A. / Ochieng, W. Y. / Transportation Research Board | British Library Conference Proceedings | 2002