This research has the potential to contribute to the understanding of the sustainable ground handling operations framework. Ramp operations as the main system of ground handling include critical services for aircraft/airlines. The purpose of this study is to identify the risk factors in ramp operations for all related stakeholders’ awareness to enhance flight safety. Classifying risk factors, the four main performance fields under risk taxonomy is determined. Thus, managers may allocate resources effectively to handle related threats for corporate sustainability.

    Design/methodology/approach

    New taxonomy with human performance value indicators, which sources from the environment is developed. New developed taxonomy is entitled as “environmental value approach,” which represents environmental value-based approach. The developed new risk factors taxonomy is divided into groups such as ramp personnel, organizational, sustainability-based risk factors: triple view and ergonomics obtained from an extensive literature review and experts’ opinions in the field of human performance.

    Findings

    The findings of this research show that managers need a risk management-oriented approach to manage the human factor affecting performance and sustainability. The newly developed taxonomy offers not only identifying the sources of unsafe operational risk factors but also using as a decision-support tool to manage risks for achieving their sustainability goals. When managerial decisions are made according to risk taxonomy and managing these risks, then corporate performance and individual performance may improve.

    Originality/value

    The new taxonomy presents the performance-based management of the human factor with a holistic and systematic risk management-based approach. There is no risk taxonomy study designed considering ramp operations and sustainability-based human factor performance.


    Access

    Check access

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Development of risk factors taxonomy in ramp operations for corporate sustainability


    Contributors:

    Published in:

    Publication date :

    2021-10-11


    Size :

    1 pages




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English





    Safety in Ramp Operations

    White, G. / International Air Transport Association | British Library Conference Proceedings | 1994



    Development and Assessment of Taxonomy for Performance-Shaping Factors for Railway Operations

    Kyriakidis, Miltos / Majumdar, Arnab / Grote, Gudela et al. | Transportation Research Record | 2012


    Risk management and corporate sustainability in aviation

    Flouris, Triant G. / Kucuk Yilmaz, Ayse | SLUB | 2016