abstract Container terminals need to be competitive in order to play a major role as global or regional transport links. Forwarders' perceptions of competitiveness factors drive transport decisions. This paper aims to understand these factors by surveying the global forwarder community, using a unique snowball-like method, in the modern work environment. The key method is a business oriented social network enabling a semi-automated and highly targeted online survey of professionals. A comprehensive analysis of the highest ranked factors including fast customs and administration clearance as well as level of service and maritime connectivity reveals some important managerial insights. They are valuable building blocks to businesses and port authorities developing smart container terminals. In conclusion, a country's competitive strength strongly depends on port-related soft factors, not only capital-intensive port infrastructure.

    Highlights The most important competitiveness factors are customs, admin cargo clearance. A country's competitive strength strongly depends on soft port related factors. LinkedIn network sampling is an effective way to reach a dispersed population.


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    Title :

    LinkedIn survey reveals competitiveness factors of container terminals: Forwarders’ view


    Contributors:

    Published in:

    Transport Policy ; 106 ; 131-140


    Publication date :

    2021-03-30


    Size :

    10 pages




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English




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