AbstractThe paper investigates the effects of relationship orientation in the logistics service provider–client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed.


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    Title :

    Logistics service provider–client relationships


    Contributors:


    Publication date :

    2004-05-20


    Size :

    22 pages




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English




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