Abstract This study included three phases. The first phase was to establish an evaluation hierarchy framework for organisational safety culture in accordance with the fuzzy Delphi method (FDM) and including expert perspectives. The second phase involved evaluating weight and rankings in order of importance using a fuzzy analytic hierarchy process. In the third phase, analysis of variance (ANOVA) and the Scheffe multiple comparison test were used to compare the different evaluation constructs and criteria of the airport's various internal safety management units. The study results demonstrated that Taipei Songshan Airport's general management units believed that ‘Safety Supervision’, ‘Safety-oriented Working Environment’ and ‘System of Incentives and Penalties’ should be considered implementation priorities to improve overall performance in the airport organisational safety culture. In addition, the ANOVA results revealed significant differences among the airport's management units with respect not only to the personal dimension, including ‘Safety Values’, ‘Safety Evaluation Standards’ and ‘Safety Management Updates’, but also to the situational dimension, such as ‘Safety Communication and Commitment’ and ‘Injury Rate’.
Highlights We establish an evaluation hierarchy framework for organisational safety culture. We establish evaluation criteria and indicators using a fuzzy Delphi method. We evaluate weight and rankings in order of importance using a fuzzy analytic hierarchy process. We adopt ANOVA to compare the safety management units with respect to their level of emphasis with each criteria. We provide a reference for safety practices in airport safety maintenance and management.
A conceptual evaluation framework for organisational safety culture: An empirical study of Taipei Songshan Airport
Journal of Air Transport Management ; 34 ; 101-108
2013-01-01
8 pages
Article (Journal)
Electronic Resource
English
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