Approach of Ford Motor Co in establishing quality standards geared to customer requirements; system devised to cover repairs made on cars upon customer request, called Dealer Repair Order Analysis Program; analysis of data obtained to evaluate overall production at each plant daily.


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    Title :

    Customer acceptability must control quality standards


    Additional title:

    SAE -- Paper


    Contributors:
    Dean, M.M. (author)

    Conference:

    SAE Meeting ; 1959 Quality control



    Publication date :

    1959


    Size :

    8 pages


    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English





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