Pilotage operations require close interaction between human and machines. This complex sociotechnical system is necessary to safely and efficiently maneuver a vessel in constrained waters. A sociotechnical system consists of interdependent human- and technical variables that continuously must work together to be successful. This complexity is prone to errors, and statistics show that most these errors in the maritime domain are due to human components in the system (80 ? 85%). This explains the attention on research to reduce human errors. The current study deployed a systematic human error reduction and prediction approach (SHERPA) to shed light on error types and error remedies apparent in pilotage operations. Data was collected using interviews and observation. Hierarchical task analysis was performed and 55 tasks were analyzed using SHERPA. Findings suggests that communication and action omission errors are most prone to human errors in pilotage operations. Practical and theoretical implications of the results are discussed.


    Access

    Download


    Export, share and cite



    Quality pilotage

    British Library Online Contents | 1997




    Pilotage services in Turkey; key issues and ideal pilotage

    Uğurlu, Özkan / Kaptan, Mehmet / Kum, Serdar et al. | Taylor & Francis Verlag | 2017


    Remote Pilotage

    Hadley, M. / Institute for Ship Operation, Sea Transport and Simulation / World Maritime University et al. | British Library Conference Proceedings | 1999