This paper aims to provide a performance measurement system for the automotive spare parts supply chain. We focus on an independent distributor belonging to an independent channel. The framework encompasses different performance aspects for a high supply chain visibility, as well as the required categories, subcategories and key performance indicators for the automotive spare parts supply chain performance measurement. The framework is the first contribution that advances the performance measurement in the automotive aftermarket and allows assessing the performance of the automotive spare parts supply chain as a whole.


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    Title :

    A BALANCED PERFORMANCE MEASUREMENT SYSTEM FOR AUTOMOTIVE SPARE PARTS SUPPLY CHAIN


    Contributors:


    Publication date :

    2022




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    Unknown




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