Managing service quality in a toll motorway company:the experiences of SAPRR
Management der Servicequalitaet in einem Autobahnunternehmen:Erfahrungen der SAPRR.
1995
4 pages
Isata-Proc.;95TQM013;1995;28th ISATA, Proc.:Total Quality Management in the Automotive Industries
Miscellaneous
English
Managing Service Quality in a Toll Motorway Company: The Experience of SAPRR
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