Service robots are mobile, embodied artefacts that operate in co presence with their users. This is a challenge for human-robot interaction (HRI) design. The robot’s interfaces must support users in understanding the system’s current state and possible next actions. One aspect in the design for such interaction is to understand users’ preferences and expectations by involving them in the design process. This thesis takes a user-centered design (UCD) perspective and tries to understand the different user roles that exist in service robotics in order to consider possible design implications. Another important aim in the thesis is to understand the spatial management that occurs in face-to-face encounters between humans and robotic systems. The Cero robot is an office “fetch-and-carry” robot that supports a user in the transportation of light objects in an office environment. The iterative, user-centered design of the graphical-user interface (GUI) for the Cero robot is presented in Paper I. It is based upon the findings from multiple prototype design- and evaluation iterations. The GUI is one of the robot’s interfacing components, i.e., it is to be seen in the overall interplay of the robot’s physical design and other interface modalities developed in parallel with the GUI. As interaction strategy for the GUI, a graphical representation based upon simplification of the graphical elements as well as hiding the robot system’s complexity in sensing and mission execution is recommended. The usage of the Cero robot by a motion-impaired user over a period of three months is presented in Paper II. This longitudinal user study aims to gain insights into the daily usage of such an assistive robot. This approach is complementary to the described GUI design and development process as it allows empirically investigating situated use of the Cero robot as novel service application over a longer period of time with the provided interfaces. Findings from this trial show that the robot and its interfaces provide a benefit to the ...


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    Title :

    From HCI to HRI : Designing Interaction for a Service Robot


    Contributors:

    Publication date :

    2006-01-01


    Type of media :

    Theses


    Type of material :

    Electronic Resource


    Language :

    English



    Classification :

    DDC:    629



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