In the light of recent trends toward introducing Artificial Intelligence (AI) to enhance Human-Robot Interaction (HRI), intelligent virtual assistants (VA) driven by Natural Language Processing (NLP) receives ample attention in the manufacturing domain. However, most VAs either tightly bind with a specific robotic system or lack efficient human-robot communication. In this work, we implement a layer of interaction between the robotic system and the human operator. This interaction is achieved using a novel VA, called Max, as an intelligent and robust interface. We expand the research work in three directions. Firstly, we introduce a RESTful style Client-Server architecture for Max. Secondly, inspired by studies of human-human conversations, we embed conversation strategies into human-robot dialog policy generation to create a more natural and humanized conversation environment. Finally, we evaluate Max over multiple real-world scenarios from the exploration of an unknown environment to package delivery, with the means of an industrial robot.
How can I help you? An Intelligent Virtual Assistant for Industrial Robots
2021-03-08
LI , C , Park , J , Kim , H & Chrysostomou , D 2021 , How can I help you? An Intelligent Virtual Assistant for Industrial Robots . in HRI 2021 - Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction . , 3447163 , Association for Computing Machinery , pp. 220-224 , ACM/IEEE International Conference on Human-Robot Interaction - HRI2021 , Boulder , Colorado , United States , 09/03/2021 . https://doi.org/10.1145/3434074.3447163
Article (Journal)
Electronic Resource
English
Client-server architecture , Human-robot interaction , Natural language processing , User experience , Virtual assistant , /dk/atira/pure/sustainabledevelopmentgoals/quality_education , name=SDG 4 - Quality Education , /dk/atira/pure/sustainabledevelopmentgoals/industry_innovation_and_infrastructure , name=SDG 9 - Industry , Innovation , and Infrastructure
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