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    Title :

    Delivering excellent service quality in aviation : a practical guide for internal and external service providers


    Contributors:

    Publication date :

    2006


    Size :

    xvi, 192 p


    Remarks:

    24 cm
    Ill., graph. Darst
    Includes bibliographical references (p. [187]-188) and index
    Digital preservation by Technische Informationsbibliothek (TIB) / Leibniz-Informationszentrum Technik und Naturwissenschaften und Universitätsbibliothek



    Type of media :

    Book


    Type of material :

    Print


    Language :

    English



    Classification :


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