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    Title :

    how efficient systems in call centres are changing the face of public services


    Contributors:
    Clarke, M. (author)

    Published in:

    SURVEYOR -SUTTON THEN LONDON- ; 192 , 5826 ; 16-19


    Publication date :

    2005-01-01


    Size :

    4 pages



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English


    Classification :

    DDC:    388



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