Access

    Access via TIB

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Is Customer Satisfaction Really Reflected in Traditional Customer Satisfaction Measures?


    Contributors:

    Conference:

    International automotive marketing conference ; 1994 ; Geneva; Switzerland



    Publication date :

    1994-01-01


    Size :

    22 pages



    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




    Customer satisfaction

    Emerald Group Publishing | 1998


    Predicting Customer Octane Satisfaction

    Jones,E.R. / Ingamells,J.C. / Chevron Res.,Richmond,US | Automotive engineering | 1981


    Predicting Customer Octane Satisfaction

    Jones, E. R. / Ingamells, J. C. | SAE Technical Papers | 1981


    Customer Satisfaction: The Next Frontier

    Silkunas, Steven | Online Contents | 1993