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    Title :

    Measurement of Perceived Service Quality in the Purchase of Airline Tickets: An Assessment of Servqual's Reliability and Validity



    Conference:

    Annual conference, No 13; Tourism management ; 1994 ; Halifax; Canada



    Publication date :

    1994-01-01


    Size :

    11 pages


    Remarks:

    In 15 pts; Theme title "Looking South: the Canadian perspective on North American trade"


    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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