Transfers can have an important influence on customer satisfaction and on whether many customers find transit service an attractive option. An empirical investigation of transfers from commuter rail to subway in downtown Boston, Massachusetts, is performed. The research identifies a higher transfer penalty between commuter rail and subway than between subway lines. Fare payment and network familiarity also are shown to affect transfer decisions. Despite a large variation of the transfer experience between the stations analyzed, riders seem to have a similar perception of transfers. For example, in most cases, the perceived transfer penalty has a narrow distribution, with a coefficient of variation below 0.5. Potential applications of the research findings to transit planning are presented.


    Zugriff

    Download

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Modeling Effects of Transit System Transfers on Travel Behavior


    Untertitel :

    Case of Commuter Rail and Subway in Downtown Boston, Massachusetts


    Weitere Titelangaben:

    Transportation Research Record: Journal of the Transportation Research Board


    Beteiligte:
    Guo, Zhan (Autor:in) / Wilson, Nigel H. M. (Autor:in)


    Erscheinungsdatum :

    01.01.2007




    Medientyp :

    Aufsatz (Zeitschrift)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




    Bus Transit Transfers

    Stern, R. / American Public Transit Association | British Library Conference Proceedings | 1997


    Travel Behavior Reactions to Transit Service Disruptions

    Zhu, Shanjiang / Masud, Hamza / Xiong, Chenfeng et al. | Transportation Research Record | 2017


    Coordinating Transit Transfers in Real Time

    C. Daganzo / P. Anderson | NTIS | 2016