In this study, the influencing factors of e-bus users’ overall satisfaction were investigated using the bus user satisfaction questionnaires. The study established the hypothetical relationships between overall satisfaction and the intention to continue using e-buses in the future and constructed an e-bus travel behaviour structural equation model. Through a direct questionnaire survey, the survey data of 394 e-bus users were obtained and verified for analysis. The results show that bus and bus-stop tangible, the operating indicators, safety and security, the perceived advanced technology application, and the perceived environmental performance have a positive impact on the overall satisfaction of the young e-bus user group. The study also revealed a positive association between customer satisfaction and intention to continue using e-buses in the future. From the young user’s point of view, this study plays a positive role in a more comprehensive understanding of the factors enhancing the application of e-buses. Meanwhile, it provides a strong basis for government departments, industry management departments and bus companies to formulate policies.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Electric Bus Adoption: Travel Satisfaction of Young Transport Users with the Evidence from Vietnam


    Weitere Titelangaben:

    Lecture Notes in Intelligent Transportation and Infrastructure


    Beteiligte:
    Nathanail, Eftihia G. (Herausgeber:in) / Gavanas, Nikolaos (Herausgeber:in) / Adamos, Evangelos (Herausgeber:in) / Truong, Thanh Thi My (Autor:in)

    Kongress:

    Conference on Sustainable Urban Mobility ; 2024 ; Kalivia Filaktis, Greece September 04, 2024 - September 06, 2024



    Erscheinungsdatum :

    10.03.2025


    Format / Umfang :

    13 pages





    Medientyp :

    Aufsatz/Kapitel (Buch)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




    Exploring Electric Car Adoption Intent: Role of Current Travel Characteristics Among Daily Car Users

    Reynaldo Siahaan / Niko Simamora / Charles Sitindaon | DOAJ | 2024

    Freier Zugriff

    Barriers to the adoption of electric cargo vehicles in Vietnam

    Kim Ngoc, Pham Thi / Ngoc, An Minh / Nishiuchi, Hiroaki | Elsevier | 2025

    Freier Zugriff


    Users of Transport Modes and Multimodal Travel Behavior

    Kuhnimhof, Tobias / Chlond, Bastian / Von Der Ruhren, Stefan | Transportation Research Record | 2006