Customer relationship management is the product of advanced information technologies and the modern management science, customer relationship management strategy is important in modern logistics, establish a scientific and efficient logistics enterprise customer relationship management architecture, the architecture contains customer contact layer, management level and decision support layer. Several implementation key technologies of the logistics enterprise customer relationship management were explored.


    Zugriff

    Zugriff prüfen

    Verfügbarkeit in meiner Bibliothek prüfen

    Bestellung bei Subito €


    Exportieren, teilen und zitieren



    Titel :

    Supply Chain-Oriented Logistics Company Customer Relationship Management


    Beteiligte:


    Erscheinungsdatum :

    01.11.2010


    Format / Umfang :

    194658 byte




    Medientyp :

    Aufsatz (Konferenz)


    Format :

    Elektronische Ressource


    Sprache :

    Englisch




    Customer Life Cycle Oriented Customer Relationship Management Model

    Li, B. / You, W.-l. / Xue, J.-s. et al. | British Library Online Contents | 2003



    Concepts & Applications of Logistics & Supply Chain Management

    Moore, D. / Royal Aeronautical Society | British Library Conference Proceedings | 2006