The invention provides a fault information acquisition method and device, equipment and a computer storage medium. The method comprises the following steps: obtaining fault description information; obtaining fault object information according to the fault description information; searching a corresponding node in a fault knowledge graph according to the fault object information; and determining a fault solution corresponding to the description information in the fault knowledge graph according to the node. According to the embodiment of the invention, maintenance personnel or personnel who need to acquire fault information can quickly find the position of the fault and the solution of the fault.
本申请提出一种故障信息获取方法、装置、设备和计算机存储介质。所述方法包括:获得故障描述信息;根据所述故障描述信息,获取故障对象信息;根据所述故障对象信息,在故障知识图谱中查找对应的节点;根据所述节点在所述故障知识图谱中确定描述信息对应的故障解决方案。本申请实施例能够使得维修人员或者需要获取故障信息的人员快速查找到故障存在的位置以及故障的解决方案。
Fault information acquisition method and device, equipment and computer storage medium
故障信息获取方法、装置、设备和计算机存储介质
2022-05-27
Patent
Elektronische Ressource
Chinesisch
IPC: | G06F ELECTRIC DIGITAL DATA PROCESSING , Elektrische digitale Datenverarbeitung / B60W CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE OR DIFFERENT FUNCTION , Gemeinsame Steuerung oder Regelung von Fahrzeug-Unteraggregaten verschiedenen Typs oder verschiedener Funktion / G06K Erkennen von Daten , RECOGNITION OF DATA / G06N COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS , Rechnersysteme, basierend auf spezifischen Rechenmodellen |
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