The invention relates to the technical field of intelligent control, in particular to an elevator interaction system and method. The elevator interaction system involves a digital display unit, an elevator control panel and an internet of things terminal; the digital display unit is arranged in a target car, and a voice recognition unit is arranged in the digital display unit and used for recognizing help seeking voice sent by passengers in the target car and converting the help seeking voice into help seeking characters; the elevator control panel is connected with the voice recognition unitand the internet of things terminal and used for sending the help seeking characters to the internet of things terminal; and the internet of things terminal is connected with a rescue terminal and used for sending the help seeking characters to the rescue terminal. According to the system and method, when an elevator breaks down, the trapped passengers can make contact with professional maintenance rescue workers who do not arrive at a fault site or are on the way to the fault site in the first time so as to relieve the anxiety of the trapped passengers, and by guiding the trapped passengers and remotely evaluating the fault elevator, the problem that the elevator fault further enlarges to endanger personal safety or equipment safety is solved.

    本发明涉及智能控制技术领域,具体涉及一种电梯交互系统及方法。电梯交互系统包括:数显单元,设置在目标轿厢内;数显单元内设置有语音识别单元,用于识别目标轿厢内的乘客发出的求助语音并将求助语音转换为求助文字;电梯控制板,分别与语音识别单元以及物联网终端连接;用于将求助文字发送至物联网终端;物联网终端,与救助终端连接;用于将求助文字发送至救助终端。当在电梯发生故障时,被困乘客能够在第一时间内与还未到达故障现场或在赶往故障现场途中的专业维保救援人员进联系,缓解被困乘客的焦虑,并通过对被困乘客进行指导及对故障电梯进行远程评估,从而防止电梯故障进一步扩大危及人身安全或设备安全的问题。


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    Titel :

    Elevator interaction system and method


    Weitere Titelangaben:

    电梯交互系统及方法


    Beteiligte:
    ZHANG WENJIE (Autor:in) / BI TAO (Autor:in)

    Erscheinungsdatum :

    30.06.2020


    Medientyp :

    Patent


    Format :

    Elektronische Ressource


    Sprache :

    Chinesisch


    Klassifikation :

    IPC:    H04L TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION , Übertragung digitaler Information, z.B. Telegrafieverkehr / B66B Aufzüge , ELEVATORS / H04W WIRELESS COMMUNICATION NETWORKS , Drahtlose Kommunikationsnetze / G10L Analyse oder Synthese von Sprache , SPEECH ANALYSIS OR SYNTHESIS / H04B TRANSMISSION , Übertragung



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