A server provides a customized support interface to a user that is requesting assistance regarding a service that the user received. The server provides a support interface that is customized for the user based on data related to the service and the user's past behavior. By providing a customized support interface, the user is more easily able to report any grievances that the user may have had with the service thereby reducing any further user aggravation.


    Zugriff

    Download


    Exportieren, teilen und zitieren



    Titel :

    Dynamic support information based on contextual information


    Beteiligte:
    O'HERLIHY MICHAEL (Autor:in) / ALON MERON (Autor:in) / CHOKSHI KARNA (Autor:in)

    Erscheinungsdatum :

    2021-05-13


    Medientyp :

    Patent


    Format :

    Elektronische Ressource


    Sprache :

    Englisch


    Klassifikation :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / G01C Messen von Entfernungen, Höhen, Neigungen oder Richtungen , MEASURING DISTANCES, LEVELS OR BEARINGS



    DYNAMIC SUPPORT INFORMATION BASED ON CONTEXTUAL INFORMATION

    O'HERLIHY MICHAEL / ALON MERON / CHOKSHI KARNA | Europäisches Patentamt | 2018

    Freier Zugriff

    DYNAMIC SUPPORT INFORMATION BASED ON CONTEXTUAL INFORMATION

    O'HERLIHY MICHAEL / ALON MERON / CHOKSHI KARNA | Europäisches Patentamt | 2021

    Freier Zugriff

    SYSTEM CONTEXTUAL INFORMATION MANAGER

    BARBER SARAH | Europäisches Patentamt | 2023

    Freier Zugriff

    SYSTEM CONTEXTUAL INFORMATION MANAGER

    BARBER SARAH | Europäisches Patentamt | 2023

    Freier Zugriff

    Airport recognition using contextual information

    Benquet, L. / Quiguer, T. / EURASIP | British Library Conference Proceedings | 1994