A server provides a customized support interface to a user that is requesting assistance regarding a service that the user received. The server provides a support interface that is customized for the user based on data related to the service and the user's past behavior. By providing a customized support interface, the user is more easily able to report any grievances that the user may have had with the service thereby reducing any further user aggravation.
Dynamic support information based on contextual information
2021-05-13
Patent
Elektronische Ressource
Englisch
DYNAMIC SUPPORT INFORMATION BASED ON CONTEXTUAL INFORMATION
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