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    The service triad : an empirical study of service robots, customers and frontline employees

    Free access
    Odekerken-Schröder, Gaby / Mennens, Kars / Steins, Mark et al. | BASE | 2021
    Keywords: 2 - Hybrid open access publication channel , Innovation

    Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond : An integrative framework and research agenda

    Free access
    Odekerken-Schröder, Gaby / Mele, Cristina / Russo-Spena, Tiziana et al. | BASE | 2020
    Keywords: 2 - Hybrid open access publication channel , Innovation