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THE DEVELOPMENT OF THE INNOVATION STATUS AND IMPACT OF SMART PACKAGING ON SLOVAK CONSUMERS
Exploring customer perception and satisfaction on the functions of parking application software
An maintenance, repair, and overhaul (MRO) safety oversight system analysis: A case in Korea
Evaluation of Subway Station Information Using KANO Model
Quality risk assessment model for airline services concerning Taiwanese airlines
Improving customer satisfaction in proactive service design
Understanding the evaluation of mHealth app features based on a cross-country Kano analysis
Demand Analysis of Customizable Car Sharing Functions Based on Kano Model
Determining via the Kano Model the Importance of Quality Characteristics in Construction Management
Qualitätsansprüche bezüglich des äußeren Erscheinungsbildes von Automobilen der Premiumklasse