1–5 of 5 hits
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    Airline satisfaction and loyalty: Assessing the influence of personality, trust and service quality

    Leon, Steven / Dixon, Sonoma | Elsevier | 2023
    Keywords: Airlines , Commitment loyalty , Personality traits , Satisfaction

    An investigation of service quality, customer satisfaction and loyalty in China's airline market

    Jiang, Hongwei / Zhang, Yahua | Elsevier | 2016
    Keywords: Customer satisfaction , Customer loyalty , Airline service quality , Chinese airlines

    Key drivers of passenger loyalty: A case of Frankfurt–Istanbul flights

    Calisir, Nese / Basak, Ecem / Calisir, Fethi | Elsevier | 2016
    Keywords: Passenger loyalty , Satisfaction , Service quality , Airline industry

    Exploring personality moderation effects on satisfaction and loyalty in the airline industry

    Free access
    Steven Leon / Abigail Leon | DOAJ | 2023
    Keywords: airline, loyalty, personality traits, satisfaction, service quality

    The Effect of Service Quality on Passenger Loyalty with Passenger Satisfaction as a Moderating Variable (Case Study on Garuda Indonesia Airline Passengers)

    Free access
    Kunto Wibisono / Budi Setyanta / Siti Kusandhitasari Jayaningrum et al. | DOAJ | 2023
    Keywords: Service Quality, Satisfaction, Loyalty, Garuda Indonesia Airlines