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Kundenzufriedenheit
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An experimental Customer Satisfaction Index to evaluate the performance of city logistics services
Modelling quality of service in a fixed route shared taxi (Jitney)
An investigation of service quality, customer satisfaction and loyalty in China's airline market
User satisfaction and the organization of local public transport: Evidence from European cities
Customer satisfaction and service quality in the Chinese airline industry
Service quality and customer satisfaction of a UAE-based airline: An empirical investigation
The impact of the COVID-19 pandemic on airlines’ passenger satisfaction
Baggage fees, operational performance and customer satisfaction in the US air transport industry
Einfluss des Akkus auf den Servicegrad von automatischen stationsbasierten Pedelec-Vermietsystemen
Service Quality with Satisfaction and Loyalty in the Airline Industry
A hierarchical customer satisfaction framework for evaluating rail transit systems of Istanbul
The influence of bus service satisfaction on university students' mode choice
Beitrag zur methodischen Ermittlung subjektiver Anforderungen im Fahrzeugzielmanagement